Senior Leadership

Dave Balter

Founder/CEO

Dave Balter is the founder and CEO of BzzAgent, Inc., which he founded in 2001 and was sold in 2011 to dunnhumby, a division of Tesco PLC (LSE: TSCO). In addition to BzzAgent CEO duties, Dave now serves on the Global Executive Team for dunnhumby.

Dave co-founded the Word of Mouth Marketing Association (WOMMA), and he currently serves on its Board of Directors and as Chair of the Association's International Committee. The author of two books on the subject, Grapevine and The Word of Mouth Manual: Volume II, Dave lectures around the world on trends in word of mouth and social media.

In 2007, Harvard University dubbed him one of Boston's "Hottest Technology CEOs." In 2008, Dave was recognized as a Future Legend by the AdClub and he was named to the "40 under 40" list by The Boston Business Journal and Advertising Specialty Institute. Dave also sits on the advisory boards of the Wharton Future of Advertising Project the Massachusetts Innovation & Technology Exchange and the Boston Boys & Girls Club Marketing and Communications Committee, is a mentor with Tech Stars, is Executive Chair of Smarterer and is an investor and/or advisor to a dozen startups including FitnessKeeper, Promoboxx, Relay Rides, eLaCarte, ProctorCam and HelpScout.

Paul Hunter

COO

As part of dunnhumby, we're always thinking of new ways to work together to offer our clients more. But Paul Hunter, well, he eats, breathes and dreams integration. He leads the charge to fully incorporate dunnhumby customer insight into the BzzAgent team and client processes and ensure everything plays together nicely.

Prior to joining BzzAgent, Paul was one of the first Americans to join dunnhumby in 2003, and helped set up its US operations as CIO. Before that, he worked at LexisNexis as a Senior Director in their marketing organization, managing their customer insight and direct marketing unit. He was also head of Analytics for Information Resources (IRI) in their Chicago, London and Cincinnati offices.

These experiences are allied to Paul's passion for turning data into actionable insight — solving problems with mathematics, algorithms and arraying data visually. His definition of success is helping a client leverage insight to create new opportunities.

Kurt Overberg

CTO

If a project involves technology, Kurt Overberg is responsible for its success. He leads the teams that build the Web applications that support our hundreds-of-thousands of Agents and those that support our internal staff. Before joining BzzAgent, Kurt helped develop one of the world's first "web shopping carts" for OpenMarket. But what's most impressive is this: music pioneer Thomas Dolby once bought him a burrito.

Malcolm Faulds

SVP of Marketing

As Senior Vice President of Marketing, Malcolm Faulds is responsible for developing market interest in BzzAgent's offerings. He's also a heck of a nice guy and every inch an Aquarius. Not too bad for a Canadian.

Malcolm brings 15 years of interactive marketing experience to this position. Prior to joining our team, he was the director of E-Marketing for Valassis, where his team developed analytically driven loyalty and social marketing programs for IKEA, Genzyme, CareerBuilder and more. Malcolm also spent 5 years with Euro RSCG where he ran the global Symantec account, and held a variety of operations roles, including Chief Operator of Awesome. Malcolm's CV (they call them that in Canada) also includes pioneering interactive agency THINK New Ideas, where he managed programs for Procter & Gamble, Coral Energy and Rockport Shoes. Affectionately known as Malki Martokomous, he started his online marketing career with Bzz-friend Seth Godin at Yoyodyne Entertainment, developing some of the world's first online promotions.

Ben Cesare

SVP of Sales

As Senior Vice President of Sales, Ben is responsible for sales strategies, customer facing activities and overall BzzAgent revenue.

Ben brings over 25 years of sales and marketing experience to BzzAgent. He has led and built sales teams at companies like Apple Computer, Agile Software, Psion Incorporated and Invoke Solutions, introducing new products and technologies to market while creating successful strategies to grow share. Ben spent close to a decade working at Apple Computer in channel strategy as well as launching and directing business units generating revenue of over $700m. At Psion, the pioneer of handheld devices and smartphone operating systems, Ben helped launch the successful entre of this UK company to the US marketplace. Most recently, as CEO of Invoke Solutions, Ben grew and operated a company that delivers online qualitative and quantitative research to the largest global CPG, High-tech and Healthcare industries in the market. We once saw him catch a football by the nose. In his palm. On fire.

Steve McLaughlin

SVP of Client Services

As Senior Vice President of Client Services, Steve is responsible for a broad range of responsibilities including overseeing and helping grow client relationships, leading analytics, and helping drive the overall strategic direction of the business. Steve's team is responsible for delivering all of the great work BzzAgent does for its clients and for proving the value of client investments in BzzAgent.

Steve brings 15 years of marketing services experience to this role. Prior to BzzAgent, Steve was VP Strategy & Analysis at digital marketing giant Digitas for 10 years where he led digital and emerging media innovation for a variety of large scale strategic client relationships including Procter & Gamble, FedEx, General Motors and others.

Chip Terry

VP/GM of Product & Engineering

Admiral Chip Terry runs product, network, and engineering here at BzzAgent — when he's not out sailing or doing some other silly outdoor activity. He's responsible for listening to client demands, understanding the capabilities of a fast changing technology/media landscape and making sure BzzAgent's solutions solve true needs for clients and BzzAgents.

Prior to BzzAgent, Chip held a variety of product and marketing roles including VP of Marketing and Strategy at Forrester Research and GM of the Sales Intelligence business at ZoomInfo. His first product management job was launching the highly successful CD-ROM versions of Princeton Review's GMAT, LSAT and GRE test prep classes.

Chip is also president of the board for Courageous Sailing, a youth charity in Boston that gives free sailing lessons to over 1,200 kids every summer. He has a BA from Tufts University and actually did a PhD in American History at Boston University where he received a full merit scholarship, won a grant from the American Historical Society and studied with a Pulitzer and MacArthur award winning historian. In his free time, Chip is an avid sailor, mountain biker, skier and occasional poker player.